Support

If you have a query regarding the set-up or operation of your account, please visit our FAQ section, which will answer many of your questions.

Simply search by Keyword or browse through the key sections to find the information you need.

Contact Customer Services

If you are experiencing a problem with the operation of your service, please contact our customer services.

Alternatively please complete the form below. You will be contacted by a member of our support team shortly. We endeavour to requests raised Monday to Friday within a 24 hours period.

Dial-Up Customer Services

If you have lost your username and/or password or for any technical queries, please contact Netkonect www.netkonect.co.uk.